Nordic Water LA uses qualified engineers to offer technical assistance and process recommendations. In most cases, the engineer who designed the plant and oversaw the construction and startup will provide direct support to the customer.
Telephone and Email Support
Operations staff working on Nordic Water LA supplied equipment can call or email our support staff. Maintenance or operation issues are tracked and handled through our service and support department where NW's superior knowledge with membrane system operation enables us to resolve problems with membrane operation in every application of membranes to wastewater.
Spare Parts and Supplies
Nordic Water LA stocks commonly used spare parts including membrane modules, instrumentation, and other equipment to support plants. Operators can call Nordic Water LA to troubleshoot problems and order parts.
Chemical Sales
Nordic Water LA offers specialty chemicals for membrane cleaning and recovery. Customers can order chemicals used for membrane cleaning.
System Maintenance Audits
Nordic Water LA performs system audits using qualified field service engineers. After visiting the site and assessing the operation of the system, a report is generated including recommendations on equipment repair and replacement, regular maintenance to be performed, and recommended spare parts.
System Performance Audits
In most projects, Nordic Water LA will collect data to review plant performance and offer feedback to operations staff to help optimize performance.
Nordic Water LA owns and operates several plants and can provide this service if required.
Nordic Water LA Support and Maintenance provides:
- 24 hour support
- Process recommendations
- Data collection and analysis
- Operations Service
- Plant Maintenance checkout
- Spare Parts
- On-going support